destin® delivers the most robust end to end solution for handling groups. With the support of a Meeting Planner Concierge and goods and services with zero markups, our technology support offers un-paralleled logistical capabilities. Everything from online registration for hosted or non-hosted activities, transportation schedules including electronic departure notices, to itineraries and SMS or email communication through the system. These are all the services included. We are the industry leader in DMC technology.
destin® the legacy platform for our suite of products was developed with the assistance of a major accounting consulting firm. You will know the exact profits real time. From G/P percentage and G/P dollars, you can forecast and run your business with key performance metrics from sales through operations. No other system was developed with the collaborative expertise of accounting and hospitality industry professionals.
From centralized RFPs to multiple destination suppliers, to the creation of an instant proposal online, to shared transportation bookings, to all reports accessible via any device, destin® is the industry leader in providing one platform to handle the leisure guest or on their own group experiences. No more paper versions or lost emails, Planners and customers alike are fully informed of updates real time.
Designed and developed by transportation experts the destin platform saves time and gives planners peace of mind. There is no problem with updates at the last minute and they can be done by participants via their own dashboard that contains everything they are doing. No more printing departure notices, they are sent via email or SMS and can handle two way communication.
Operational reports are not only available for the service providers but a unique dashboard for the planner makes available every possible report that literally keeps planners up to date in real time. Program itineraries with events shown with every activity/supply and the suppliers with contact numbers. All of this creates much needed transparency for planners and for the service provider empowers field staff to make decisions in moments of truth where decisions must be made.
Financial reports provides a missing component for most service providers. We have seen the GP% increase an average of 12% with destin handling the final billing due to the audit trails and the ability to update additional purchases during program operations.
Daily sales reports provides service providers from DMOs to hotels the ability to measure sales from different sources and shows all suppliers and just how much business is given to each supplier.
Wayne has 20 years of experience in hospitality and related technology development. Prior to founding the company, Wayne was District President at Robert Half International located on Sand Hill Road in Silicon Valley where he was instrumental in driving adoption of advanced technology. Earlier in his career he spent 12 years operating a successful destination management company. This combination led to his vision of applying advanced Internet technology to the needs of hotels seeking revenue from group travel and concierge services. Wayne has a BA in Business from Rutgers University.
You can reach Wayne at
Anita is responsible for the creation and implementation of the company’s operational processes, database builds, training and customer service. Anita’s business experience includes 20 years as an attorney in California as well as managerial experience as an Area Manager with Robert Half International. Anita also has eight years of experience automating and running the operations of concierge and DMC departments. Anita is a licensed CA attorney.
You can reach Anita at
Lefty is an investor and active advisor to the company focusing on strategy, business development, and strategic alliance partnerships for the company’s software automation for the hospitality industry. He is President of Master Connection Associates, an internationally recognized leader in customer service, sales and leadership training with an emphasis on the hospitality industry.
e-destinACCESS, Inc. (E-DA) provides meeting and event management technology. Beyond the RFP, our end to end solution will eliminate middleman markups and give budget control back to the user.
Founded by an incentive industry veteran who created and operated a successful destination management company, our expertise runs deep in this space and our focus is narrow.
We are the only technology company that has automated, operated and managed internal hotel destination service departments and concierge departments providing hotels with new revenue streams.