guestACCESS is a user-friendly, Windows-based system that incorporates complete, up-to-date information on a destination while facilitating every aspect of guest services/concierge management. guestACCESS gives users unparalleled ability to plan, schedule and operate FIT requests.
guestACCESS is the most sophisticated and simplest concierge software available.
This product was not created by a software tech house. Instead, it was developed by a hospitality industry veteran who simply wanted to make managing programs, and the resources required to operate programs, easier. Now, after twelve years, and thousands of hours of staff use, guestACCESS has evolved into a total task integrated destination access and management system that’s truly simple to use!
guestACCESS offers anyone involved in guest or concierge services the ability to automate their business.
Now there is a single concierge software package for Hotel companies seeking to make the Concierge/Guest Services department a profit center. guestACCESS allows users the ability to manage more guests’ requests with increased accuracy and service capabilities.
guestACCESS literally removes the manual concentration, and depth of resources required, out of managing independent guest services .
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• Assigns tracking number
• File notes act as a note pad for each program
• Reminder system for easy follow-up
• Spreadsheets for each event containing each required supply/supplier
• Program Itinerary serves as an easy day-by-day outline of each program
• Select suppliers for each event with prices
• Purchase Orders are instantly created for every supply needed |
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• Automated vehicle scheduling for each program,
- matching all program requirements
• Arrival and Departure manifest, with vehicle spot times and departure times
• Daily overviews, containing all program needs
- how needs are fulfilled, hour by hour
• Document status, identifying when changes are made,
- determine if further action is required
• Departure notices
• Cost tracking throughout operations |
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• Vendor invoices match-up against supplies ordered
• Job costing shows costs from updated program itineraries
• Edit invoices while awaiting final reconciliation
• Generate final invoice |
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• Weekly reports shows all activity by any week
• 180-day Report lists crucial financial information |
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